PRIVACY & COLLECTION NOTICE

Who we are:
Ian McNamee & Partners Pty Ltd ABN 47 074 020 563 and McNamee Strata Pty Ltd ABN 52 668 481 767 (“Ian McNamee & Partners”, “we”, “us” or “our”) are committed to protecting your privacy and handling Personal Information in an open and transparent manner.

What we collect:
We may collect Personal Information, including your:

  • Name, contact details, and identification information;
  • Property ownership, transaction, or strata details;
  • Employment, financial, or tenancy information;
  • Records of communications, enquiries, or complaints.

Why we collect it:
We collect Personal Information to:

  • Provide real estate, property management, and strata management services;
  • Facilitate property sales, purchases, leases, and settlements;
  • Administer strata schemes and communicate with owners, tenants, committees, and contractors;
  • Comply with legal and regulatory obligations;
  • Send information about our services in accordance with your marketing preferences.

How we collect it:

  • Directly from you via forms, applications, correspondence, email, phone, or in person;
  • Through our website, online portals, or social media platforms;
  • From third parties such as referees, tenancy databases, government agencies, or publicly available sources.

Consequences of not providing information:
If you do not provide requested information, we may not be able to provide services, process applications, or communicate relevant property or strata information.

Full Privacy Policy:
For full details on how we handle your Personal Information, please read our Privacy Policy below.

Privacy Policy

Introduction
Ian McNamee & Partners Pty Ltd ABN 47 074 020 563 and McNamee Strata Pty Ltd ABN 52 668 481 767 (together referred to as Ian McNamee & Partners, we, us or our) are committed to protecting the privacy of individuals and handling Personal Information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Personal Information
Personal Information has the meaning given in the Privacy Act 1988 (Cth). It includes information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form or not. Personal Information may include your name, address, telephone number, date of birth, occupation, identification details, and financial or employment information.

Types of Personal Information We Collect
(a) Real Estate, Property Management and Strata Services
If you are a current or prospective vendor, purchaser, landlord, tenant, strata owner or strata committee member, we may collect:

  • Contact details, including name, residential or postal address, telephone number, and email address;
  • Identification information, including driver’s licence details where required by law;
  • Property ownership, title, transaction, and settlement details;
  • Information relating to properties sold, purchased, leased, or managed by us;
  • Strata plan information, lot ownership details, and owners’ corporation records;
  • Committee member details and correspondence;
  • Records of communications, instructions, enquiries, or complaints.

(b) Tenancy Applications
If you are a current or prospective tenant, we may also collect:

  • Employment details, including employer, position, income, and length of employment;
  • Details of other sources of income;
  • Personal, employment, or financial referee details;
  • Information obtained from tenancy databases, where permitted by law.

(c) Additional Information
In some circumstances, we may need to collect additional Personal Information to provide our services or meet legal and regulatory obligations.

How We Collect Personal Information
We collect Personal Information:

  • Directly from you via forms, contracts, correspondence, telephone calls, emails, or in person;
  • Through our website, online portals, or social media platforms;
  • From third parties, such as referees, tenancy databases, solicitors, government agencies, utility providers, or other professionals where authorised or permitted by law;
  • From publicly available sources, including title searches and public registers.

Purposes of Collection, Use and Disclosure
We collect, hold, use, and disclose Personal Information to:

  • Provide real estate, property management, and strata management services;
  • Facilitate the sale, purchase, leasing, and management of properties;
  • Administer strata schemes and communicate with owners, tenants, committees, and contractors;
  • Arrange advertising, inspections, appraisals, and property transactions;
  • Coordinate property settlements and utility connections/disconnections;
  • Maintain business records and administer our operations;
  • Recruitment, employment, and contractor engagement;
  • Marketing our services, subject to your preferences and applicable law;
  • Comply with legal and regulatory obligations;
  • Manage and respond to enquiries, complaints, or disputes;
  • Any purpose disclosed to you at the time of collection, or which you would reasonably expect.

Consequences of Not Providing Personal Information
If you do not provide requested Personal Information:

  • We may be unable to provide our services, or may be limited in the level of service;
  • We may not be able to process applications, transactions, or instructions;
  • We may be unable to provide information about relevant properties or services.

Disclosure of Personal Information
We may disclose Personal Information to:

  • Your authorised representatives or advisers;
  • Our employees, contractors, and service providers;
  • Related entities and business partners;
  • Professional advisers, including lawyers, accountants, and auditors;
  • Owners’ corporations, strata committees, or strata managing agents;
  • Utility, telecommunications, insurance, and maintenance providers;
  • Tenancy databases (where permitted by law);
  • Government, regulatory, or law enforcement authorities.

Overseas Disclosure
We may disclose Personal Information to overseas recipients, including cloud-based or IT service providers. We take reasonable steps to ensure overseas recipients comply with the APPs, unless an exception under the Privacy Act applies.

Security of Personal Information
We store Personal Information in paper-based and electronic formats and take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.

Notifiable Data Breaches
We comply with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth) in the event of a data breach likely to cause serious harm.

Website Analytics and Cookies
Our website may use cookies and similar technologies to enhance functionality and analyse usage. You can manage or disable cookies through your browser settings.

Direct Marketing
We may use Personal Information to provide information about services that may interest you. You can opt-out at any time by contacting us or using the unsubscribe facility.

Access and Correction
You may request access to or correction of your Personal Information by contacting us. We will respond within a reasonable period and aim to provide access within 30 days.

Contact Details
The Privacy Officer
Ian McNamee & Partners
PO Box 500, Queanbeyan NSW 2620
Email: admin@mcnamee.com.au

Changes to This Policy
We may amend this Privacy Policy from time to time. The current version will be available on our website.
Last updated: 08/01/2026

Acknowledgement
By engaging our services or interacting with us, you acknowledge that you have read and understood this Privacy Policy and that we may collect, use, and disclose Personal Information in accordance with this Policy and the Privacy Act 1988 (Cth).